Refund policy

Refunds and Returns for Digital Downloads

At Jubitex, we want to ensure a transparent and fair experience for our valued customers when it comes to refunds and returns for our digital products. Please read our policy carefully to understand how we handle these situations.

Refunds

We do not offer refunds for products delivered in digital formats, specifically via email attachments in JPG or PNG formats. The nature of digital products means that once they are delivered, they cannot be physically returned. Our goal is to provide immediate access to your purchased digital products. To ensure satisfaction, we encourage you to thoroughly review product details before making a purchase.

Returns

Similar to refunds, we do not accept returns for digital products delivered via email in JPG or PNG formats. Once the files are delivered to your email address, they cannot be returned. If you have concerns or questions or modifications about a digital product before purchasing, please feel free to contact our customer support team for assistance in making an informed decision. We will provide minor modifications to finished designs as outlined in FAQ's section. 

Contact Us

We highly value your business and strive to provide excellent service. If you have any questions, concerns, or require further clarification about our policies, please do not hesitate to contact our dedicated customer support team at Jubitexdesigns@gmail.com